aibd24 Privacy Policy
Your personal information is very important to us. This document provides a full description of how aibd24 collects, uses, stores, and protects your information.
Introduction and Scope of Policy
aibd24 ("we", "our", or "platform") provides a trusted online betting and casino service for users in Bangladesh. We are highly conscious of and committed to protecting the privacy and personal information of our users.
This privacy policy applies to the aibd24.cam website and all related services. It describes what types of information we collect, how we use that information, who it may be shared with, and what steps we take to protect your information.
If you use our platform or register an account, you are agreeing to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.
If this policy changes, we will notify you at your registered email address and publish the updated date on the website. We recommend visiting this page regularly.
What Information We Collect
When creating an account and using services on aibd24, we collect various types of information. This information comes primarily from two sources: what you provide directly, and information collected automatically through your use of the platform.
2.1 Information You Provide Directly
- Full name and date of birth (for age verification — only users aged 21 or older may register)
- Email address and mobile number
- Password (stored in encrypted form)
- National ID card or passport number (if identity verification is required)
- Payment-related information — bKash, Nagad, Rocket, Upay, or bank account details
- Residential address
2.2 Automatically Collected Information
- IP address and device identifier
- Browser type, operating system, and language settings
- Site usage logs — which pages you visited and how long you stayed
- Transaction history and gaming activity records
- Information collected through cookies and similar tracking technologies
We never store your full payment card number or CVV. Payment processing is always completed through secure, encrypted channels.
Purpose of Using Information
We use the information we collect only for specific and legitimate purposes. aibd24 never uses your information for unreasonable or irrelevant purposes.
3.1 Providing and Managing Services
- Creating and managing your account
- Processing deposits, withdrawals, and transactions (bKash, Nagad, Rocket, Upay, bank transfer)
- Providing betting, casino, and other gaming services
- Operating our 24/7 live chat support
3.2 Security and Compliance
- Identity verification and age confirmation (21+)
- Conducting Know Your Customer (KYC) processes to prevent fraud and money laundering
- Protecting against unauthorized account access
- Implementing responsible gaming policies
3.3 Improvement and Personalization
- Improving your gaming experience based on your preferences
- Analyzing platform performance and usability
- Identifying and resolving technical issues
3.4 Communication
- Sending important notifications related to your account
- Providing transaction confirmations and receipts
- Responding to support tickets and inquiries
- Information about promotional offers and bonuses (if you have given consent)
Sharing Information with Third Parties
aibd24 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, in certain circumstances we may share information with trusted partners:
4.1 Payment Processors
Payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfers receive the information necessary to complete transactions. This information is used solely to process financial transactions and is protected by their own privacy policies.
4.2 Technology and Software Partners
Game software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others) and technology partners used in platform operations may have access to limited and relevant information.
4.3 Legal Obligations
In the case of a court order, legal claim, or valid request from a competent authority, we may be required by law to disclose information.
Before sharing information with any third party, we ensure that they comply with appropriate security standards and guarantee proper protection of the data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on the aibd24 website. These are small data files stored in your browser that help improve your browsing experience.
5.1 Essential Cookies
These cookies are essential for the basic operation of the platform — maintaining login sessions, security verification, and remembering necessary preferences. Disabling these cookies may disrupt the core functionality of the site.
5.2 Functionality Cookies
These cookies are used to remember your preferred language, regional settings, and personal customizations. They reduce the need for you to re-enter the same information repeatedly.
5.3 Analytics Cookies
We use these cookies to analyze site usage patterns and improve the quality of our services. The information collected remains aggregated and anonymized.
You can disable or delete cookies by changing your browser settings. Please note, however, that disabling certain cookies may limit the functionality of the platform.
Data Protection and Security
aibd24 takes the highest industry-standard technical and administrative measures to protect your personal information. We believe that data protection is not just a legal obligation — it is a fundamental responsibility to our users.
6.1 Technical Safeguards
- SSL (Secure Sockets Layer) encryption — all data transmission between the website and your device is encrypted
- Sensitive information (passwords, payment details) is stored encrypted in accordance with the Advanced Encryption Standard (AES)
- Firewall and Intrusion Detection System
- Regular security testing and vulnerability assessments
6.2 Administrative Safeguards
- Access to data is limited only to those who need it (role-based access control)
- Staff training on data protection and compliance with privacy policies
- Implementation of data processing agreements with third parties
No method of transmitting or storing information on the internet is 100% secure. We strive to ensure the highest level of protection, but in the event of any data breach, we will notify you immediately and take necessary action.
Data Retention Period
We retain your personal information for as long as necessary or legally required. The retention period depends on the type and purpose of the information.
7.1 Active Account Information
We retain your information for as long as your account is active. Even after an account is closed, some information may be kept for a specified period due to legal obligations.
7.2 Financial Transaction Records
Information relating to financial transactions and KYC is retained for the period required by legal obligations. This is essential for fraud prevention and dispute resolution.
7.3 Marketing Information
If you opt out of marketing communications, we will remove that information from our marketing lists within a reasonable time.
Your Rights
As a user of aibd24, you have several important rights over your own information. We are committed to upholding these rights.
8.1 Right to Access
You have the right to know what information we hold about you. Upon request to our support team, we will provide you with that information.
8.2 Right to Rectification
If your information is incomplete or incorrect, you have the right to have it corrected. Information can be updated through your account settings or via the support team.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations.
8.4 Right to Restrict Processing
You may object to or place restrictions on the processing of your information for specific purposes, particularly in the case of marketing use.
8.5 Right to Data Portability
You may request a copy of the information we hold about you in a structured, machine-readable format.
To exercise these rights, contact us via 24/7 live chat or send an email to [email protected]. We will respond to your request within a reasonable time.
Protection of Minors
aibd24 is strictly not intended for anyone under the age of 21. We do not knowingly collect or process the personal information of anyone under the age of 21.
Age is verified at the time of registration and confirmed via identity document where necessary. If for any reason we become aware that someone under the age of 21 has created an account, that account and all associated information will be deleted immediately and any deposited funds will be returned.
If a parent or guardian believes their child under the age of 21 has registered on our platform, please contact [email protected] immediately.
Links to Other Websites
Our platform does not contain any links to third-party websites. However, if any necessary external references are added in the future, we will not be responsible for the privacy policy of those websites.
Third-party payment providers (bKash, Nagad, Rocket, Upay) are governed by their own privacy policies. We recommend reading their privacy policies before using their services.
Policy Changes
aibd24 reserves the right to update or amend this privacy policy at any time. For any significant changes, we will notify you at your registered email address.
The "Last Updated" date at the top of the policy will always indicate the date of the most recent amendment. Continued use of the platform after a change is made will be considered as your acceptance of the new policy.
We recommend that you visit this page regularly and keep yourself informed of any changes.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our team is always ready to assist you in English.
Live Chat SupportGet instant help 24/7 through live chat. This is the fastest channel for any privacy-related questions.
Email[email protected] — email us for detailed privacy requests or complaints.
Response TimeWe respond to all privacy-related requests within a reasonable time. Services are provided according to Bangladesh Standard Time (BST, UTC+6).
Responsible Gaming: aibd24 believes in responsible gaming. Visit our Responsible Gaming page. For users aged 21 and above only.