Frequently Asked Questions
Answers to all your questions about aibd24
From opening an account and depositing via bKash to claiming bonuses, cricket betting rules, and safe gaming — find detailed answers to everything in English.
Detailed answers to 25 questions
Welcome to aibd24. On this FAQ page we have answered the most common questions from players in Bangladesh. Account registration and login, depositing and withdrawing via bKash and Nagad, rules for claiming the 200% welcome bonus, BPL and IPL cricket betting, slots, live casino, and responsible gaming — every topic is explained in plain language. Find your question in the sections below.
Account and Registration
Questions about opening a new account, logging in, recovering your password, and KYC verification.
To open an account at aibd24, you need a valid mobile number, an email address, and your full name. During registration you must confirm that you are 21 years of age or older. The process is fully available in Bengali and takes just a few minutes. Provide accurate information, as identity verification may be required at the time of withdrawal.
If you have trouble logging in from the aibd24 Login page, first make sure your mobile number or email and password are correct. Keep Caps Lock off. If the problem persists, use the "Forgot Password" option. If that does not resolve it, contact our 24/7 live chat and we will assist you promptly.
According to aibd24 rules, each person may operate one account only. If the same person has multiple accounts, those accounts may be closed and the balance may be forfeited. Use a single account honestly and help maintain a fair environment.
Yes, identity verification may be required at the time of withdrawal or after a certain volume of transactions. This ensures the security of your account and helps prevent fraud. Submitting a copy of your national ID or passport along with a selfie usually completes verification quickly.
Absolutely. aibd24 is fully mobile-friendly. The site runs smoothly in the browser of any smartphone or tablet — on both Android and iOS devices. Enjoy live betting, slots, and live casino without downloading a separate app.
Deposits and Withdrawals
Rules for depositing and withdrawing money via bKash, Nagad, Rocket, Upay, and bank transfer.
Deposits from bKash into aibd24 are almost instant. Your account balance is updated within a few minutes of a successful payment. The minimum deposit amount is ৳200. If banking servers are busy there may occasionally be a slight delay — in that case, let us know via live chat.
Yes. aibd24 accepts deposits via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit for each method is ৳200. Use whichever method is most convenient for you — there are no extra charges.
The minimum withdrawal amount at aibd24 is ৳800. Approved withdrawals generally arrive at your bKash, Nagad, or other selected method within 1 hour. KYC verification must be completed before a withdrawal can be processed.
aibd24 does not charge any deposit or withdrawal fees of its own. However, mobile banking services (bKash, Nagad, Rocket, etc.) may apply their own transaction charges. For bank transfers, your bank's charges may apply.
Withdrawals are normally completed within 1 hour. If the money has not arrived after that time, first check your balance in the bKash or Nagad app. If the issue persists, contact aibd24's 24/7 live chat with your transaction ID.
Games and How to Play
Questions about cricket betting, slots, live casino, fishing games, and fair play.
To bet on BPL matches at aibd24, first log in and go to the cricket section. Before or during a match, view the odds and place your bet on your preferred team or event. Once the match result is confirmed, winnings are automatically added to your balance. Read the odds and rules carefully before placing a bet.
Yes. Live betting is available at aibd24 for IPL, T20 World Cup, ICC tournaments, and other major international cricket events. Odds update in real time during a match, so you can make decisions at any moment. Visit the cricket page for more details.
RTP (Return to Player) is the theoretical percentage of total wagers that is returned to players over the long term. aibd24 features games from reputable providers such as Pragmatic Play, PG Soft, and JILI, all of which are tested for fairness. Each spin's outcome is determined entirely by a Random Number Generator (RNG), ensuring fair play.
3 Gods Fishing is a multiplayer fishing-style game where players earn points by catching fish of various types and colours. Choose your bet amount, aim the cannon at a fish, and fire. Catching larger fish or boss fish earns bigger rewards. Visit the 3 Gods Fishing page for more details.
Yes, aibd24's live casino — including table games from Evolution Gaming and Ezugi — runs smoothly in a mobile browser. With a good internet connection (4G or Wi-Fi), the live dealer video stream is clear and uninterrupted. No separate app installation is needed.
Blackjack MH (Multi-Hand Blackjack) is a multi-hand blackjack variant where you can play several hands at the same time. It is software-driven, so you can play at your own pace at any time. This format is great for practising strategy or improving your ability to make quick decisions. Visit the Blackjack MH page to learn more.
Bonuses and Promotions
Questions about the welcome bonus, wagering conditions, cashback, and the VIP programme.
New members at aibd24 receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. Example: if you deposit ৳1,000 you will receive a ৳2,000 bonus, giving you a total balance of ৳3,000. To claim the bonus, make your first deposit after registering and activate the bonus option. The bonus is added to your account automatically.
A wagering requirement means you must wager the bonus amount a specified number of times before you can withdraw it. The wagering requirement for the aibd24 welcome bonus is 20 times (20x). That means if you receive a ৳2,000 bonus you must place a total of ৳40,000 in bets. Progress counts across both slots and sports betting — see the full terms and conditions for details.
aibd24 has four VIP levels. Bronze — up to 0.4% weekly cashback; Silver — up to 0.8%; Gold — up to 1.1%; Platinum — up to 1.5%. Play regularly to move up to higher levels and enjoy more weekly cashback.
You need to deposit ৳2,500 or more to receive the maximum bonus of ৳5,000. Example: if you deposit ৳6,000 the bonus will be ৳5,000 (the maximum limit), giving a total balance of ৳11,000. The bonus never exceeds ৳5,000, so depositing more does not increase the bonus amount.
Yes, bonuses have a set validity period. If the wagering conditions are not met within the specified time after activation, the bonus may be cancelled. The expiry date is stated in the terms and conditions of each offer. It is therefore recommended that you read the terms and conditions carefully before claiming a bonus.
Security & Responsible Gaming
Account security, data protection, 21+ restrictions, and voluntary break rules.
Keeping your personal and financial information safe is aibd24's top priority. The site uses SSL encryption technology, so third parties cannot read your data. Industry-standard firewalls and security measures are also always active. To learn more, read our Privacy Policy.
aibd24 is for players aged 21 and above only. Opening an account or playing by anyone under age is strictly prohibited. Age is verified during registration and during KYC verification. If anyone is found operating an account on behalf of a minor, that account will be closed.
Your well-being matters most. If you feel that gaming is negatively affecting your daily life, family, or finances, contact aibd24's 24/7 live chat. We will help you take a temporary or permanent self-exclusion (voluntary account break). For more details, visit our Responsible Gaming page.
To self-exclude, contact aibd24's live chat or send an email to [email protected] and state your request. You can take a short-term break (for example 1–4 weeks) or a long-term break. During self-exclusion it will not be possible to log in to your account.
Yes. As part of responsible gaming, you can set daily, weekly, or monthly deposit limits. This makes it easier to keep your play within your budget. Contact the aibd24 support team to activate this feature.
At aibd24, the outcomes of all slots and table games are determined by certified Random Number Generators (RNG). Games from providers such as Pragmatic Play, PG Soft, JILI, and Evolution Gaming are tested by third-party auditors. In cricket betting, odds are market-based and displayed transparently.
More Ways to Get Help
Our support team is available 7 days a week, 24 hours a day.
Live Chat
Use aibd24's live chat service for the fastest assistance. Fully available in Bengali, 24/7.
Email Support
For detailed questions or document submissions, email us at: [email protected] — you will usually receive a reply promptly.
Read the Rules
For detailed terms on bonuses, payments, and gaming, read our Terms & Conditions page.
Still have questions? Contact Support
Our expert team is always ready to answer any of your questions in Bengali.